OAuth login issue happening to some users



We’re getting this error on the server when some users (a small number) try to login using OAuth for FB, TW, and Google.

{"line":"398","file":"oauth_server.js","message":"Error in OAuth Server: Unable to retrieve request token","time":{"$date":1429934834888},"level":"warn"} 
Exception while invoking method 'login' Error: Unable to retrieve request token at OAuth._requestHandlers.(anonymous function) (packages/oauth1/oauth1_server.js:61:1) at middleware (packages/oauth/oauth_server.js:173:1) at packages/oauth/oauth_server.js:146:1

I’m not sure why this is happening. A large majority of our users can log in without issues. Users with problems have tried with different browsers/devices to no avail. On the client side, they see the OAuth popup, they enter their credentials, then the popup disappears.

Does anyone know what’s causing this?



Could it be those users’ security settings over at their oauth providers?


It could be a problem with the internet connection.

I was getting this error last few days because the server running my app had not access to the internet and when I tried to log with google oauth, I got the error.

After enabling internet on the app server, oauth works fine.