Built a feedback platform — free Team plan ($588/yr) for anyone who tests it

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Hey everyone :wave:

I’ve been lurking and contributing in this community for years, so I wanted to share something I’ve been building at work and get your honest take.

We built Pollenate — a feedback collection platform — at BlueHive Health because we couldn’t find a tool that fit what we needed: something lightweight to embed, API-first, and with automations that actually connect feedback to action (GitHub issues, email follow-ups, Zapier workflows, etc.).

Why I’m posting here

The widget is a single <script> tag — it works in Blaze templates, React components, or any Meteor app with zero config:

<script 
  src="https://pollenate.dev/widget.js"
  data-inbox-key="YOUR_INBOX_KEY"
  data-api-key="YOUR_API_KEY"
  data-type="stars"
  async
></script>

Drop that in your <body> or a Blaze template and you’re collecting feedback. It also works inline — mount it into any container with data-container="#my-div" and data-inline="true", so it fits naturally inside your app’s UI instead of floating over it.

If you’re using React in your Meteor app, there’s a dedicated React package:

npm install @pollenate/react

import { PollenateWidget } from '@pollenate/react';

<PollenateWidget
  inboxKey="YOUR_INBOX_KEY"
  apiKey="YOUR_API_KEY"
  type="stars"
  inline
/>

You can also skip the widget entirely and hit the API directly from a Meteor Method:

Meteor.methods({
  async submitFeedback(type, score, comment) {
    const res = await fetch('https://api.pollenate.dev/collect', {
      method: 'POST',
      headers: {
        'Content-Type': 'application/json',
        'X-Pollenate-Key': Meteor.settings.pollenateApiKey,
      },
      body: JSON.stringify({
        inboxKey: 'my-app',
        type,     // 'thumbs', 'stars', 'nps', 'csat', 'emoji', 'text'
        score,
        comment,
      }),
    });
    return res.json();
  },
});

What it does

  • Widget types: Thumbs, star ratings, NPS, CSAT, emoji, and free text
  • Feedback Pages: Drag-and-drop multi-question survey builder (or let the AI assistant generate one for you). Share via link, QR code, email signature, iframe, or print
  • Real-time dashboard with trend analysis, per-question breakdowns, and conversion tracking
  • Semantic search — search feedback with natural language using AI embeddings
  • Automations — email alerts, webhooks, and Zapier to route feedback into your workflow
  • Fully themeable — match your brand with CSS custom properties or JSON theme tokens, supports dark mode
  • OpenAPI spec + AI Skill File — AI agents can submit feedback during conversations
  • HIPAA-ready architecture (we’re a healthcare company, so this was a requirement for us)

Full docs: pollenate.dev/docs

The offer

The Starter plan is free forever — 1 inbox, 5,000 events/month, no credit card.

But if you actually try it and leave feedback here telling me what worked, what didn’t, and what’s missing — I’ll give you our Team plan free for a full year ($588 value). That gets you 5 inboxes, 100K events/month, advanced analytics, webhooks, team collaboration, and custom themes.

No catch. I genuinely want feedback from developers who build real apps. This community has always been good at that.

Get started

:point_right: pollenate.dev

Happy to answer any questions in this thread. If you run into issues or have feature requests, that counts as valuable feedback too — drop it in the feedback form or reply here.

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