Galaxy: Cannot Deploy to EU Region [solved]

[shibbn]

I tried uploading an app to the EU Region and get the following message

Talking to Galaxy servers at https://eu-west-1.galaxy.meteor.com Error deploying application: Your account is not authorized to deploy to Galaxy.

I uploaded several apps to US region before and it worked fine.

When I visit https://eu-west-1.galaxy.meteor.com/ it says I do not have Galaxy…but if I try to sign up it says my account already has galaxy (which it does)

Everything works fine when I visit: https://galaxy.meteor.com

Using meteor whoami also shows that I am logged in with the correct user

Any help is appreciated!

[robfallows]

Have you checked the solution here:

Deploy to Galaxy Europe starting today!

I get Error deploying application: Internal error when I try to deploy the app with: DEPLOY_HOSTNAME=eu-west-1.galaxy.meteor.com meteor deploy my.domain.at --settings settings.json settings.json: { "eu-west-1.galaxy.meteor.com": { … } } and i tried this as well: { "galaxy.meteor.com": { … } } Additional info: - The error occurs when the deployment command prints out: Uploading . - I deleted the previous app on galaxy - Plan: Galaxy - I'm using Linux - The docs are conf…

[shibbn]

Im not sure this is the same issue.

For one when I logon to https://eu-west-1.galaxy.meteor.com/ it just says I need to ‘Get Galaxy’

Also the error in the thread just says ‘Internal error’

I am wondering if this has to do with the fact the EU containers cost more per hour, so I need to change my plan somehow?

[robfallows]

@shibbn

I am wondering if this has to do with the fact the EU containers cost more per hour, so I need to change my plan somehow?

Sounds possible - I suggest you raise a Galaxy support ticket.