[Galaxy]What are connections? Why is it 0?

I’m working with someone right now who’s hosting something on Galaxy, never used it before. Their stats say they had zero connections in the last 30 days, which can’t be true. So I am wondering what are connections? The Galaxy docs are fairly incomplete and out of date, it was called clients before but I see no mention on what is considered a connection or connection? The app definitely has users.

Thanks :slight_smile: