We’ve started a trial of Slack and that’s getting a lot of momentum in the company. So much so that we’re considering upgrading to a paid account (primarily to get more history).
We would also like to integrate chatops and customer live chat into our production Meteor app.
In terms of ease of integration into our stack, Rocket Chat would seem to be a better fit, but clearly Slack has huge mindshare. Even in the general Meteor community, I frequently see “project x’s Slack channel” being referred to.
Anyway, I installed Rocket Chat on my laptop just to get a feel for what it could offer - and I must say I’m really impressed. It offers everything we’re currently using in Slack and a whole lot more. Sure, there are deficiencies in the docs, but it’s not yet at 1.0. The livechat integration is particularly impressive.
We’re shortly going to do a company-wide of trial of Rocket Chat to see what other people think, but I know it’s going to be a hard sell (Slack mindshare again). Cost is not really the issue - I suspect the in-house hosting/management of Rocket Chat may even make it more expensive over the first year.
Can anyone tell me if there’s some overwhelming reason to choose Slack over Rocket Chat, or even better, if there’s some overwhelming reason to choose Rocket Chat over Slack?