I have published a new post that explains my theory of what quality actually is.
Please have a read of the article to hear how:
- The relationship between Quality and Value
- The similarities between Quality and Love applied product development
- How “Quality Functions” that can be applied throughout your product’s lifecycle are equivalent to “acts of love”
- As quality spans the whole lifecycle, quality needs to be everyone’s job, and we need a new holistic way of looking at it.
You can read What is Quality article here.
Please let me know if this resonates with you by recommending and sharing the article on Medium, and please contribute your feedback and ideas.