XHR error GET with error stack: Failed to load

Getting XHR error GET in logs with error stack: Failed to load. Any idea where the issue is coming from and how to resolve it?

Log details:
“content”: {
“timestamp”: “2020-10-15T06:38:05.135Z”,
“tags”: [
“message”: “XHR error GET https://abc.com/sockjs/info?cb=12345”,
“attributes”: {
“http”: {
“url_details”: {
“path”: “/sockjs/info”,
“scheme”: “https”,
“useragent_details”: {
“os”: {
“family”: “Windows”,
“major”: “10”
“browser”: {
“family”: “Electron”,
“patch”: “3”,
“major”: “10”,
“minor”: “1”
“device”: {
“family”: “Other”,
“category”: “Desktop”
“status_code”: 0,
“method”: “GET”,
“useragent”: “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Electron/10.1.3 Safari/537.36”,

		"view": {
			"referrer": "",
			"url_details": {
				"path": "/sign-in",
				"scheme": "meteor",
				"host": "desktop"
			"referrer_details": {
				"path": ""
			"url": "meteor://desktop/sign-in"
		"error": {
			"origin": "network",
			"stack": "Failed to load"
		"status": "error"


Seems it is similar when meteor’s instance isn’t running difference is that when the instance is off it throws an ERR_CONNECTION_REFUSED is there a way we can debug this so we can get to the cause? seems it’s random, could it be due to one of our client’s connection is slow?